
Customer Service Training
Improve your bottom line by providing world class customer service!
Brenda Clark Hamilton shared customer service tips and tricks in a special, high-energy and entertaining training session on March 22, 2018. She presented at three locations:
Session 1 Clarion Inn-University Plaza 5826 University Avenue, Cedar Falls 8:00am Registration and Refreshments 8:30-10:00am Workshop | Session 2 Cedar Falls Tourism & Visitors Bureau 6510 Hudson Road, Cedar Falls 11:30am Registration (feel free to bring your lunch!) 12:00-1:30pm Workshop | Session 3 Hampton Inn 2034 La Porte Road, Waterloo 3:00pm Registration 3:30-5:00pm Workshop |
Couldn't attend the workshop?
Click HERE to download the Customer Service handout and HERE to download the Customer Service Self-Assessment.