Customer Service Training
Improve your bottom line by providing world class customer service!
Brenda Clark Hamilton shared customer service tips and tricks in a special, high-energy and entertaining training session on March 22, 2018. She presented at three locations:
Session 1
Clarion Inn-University Plaza
5826 University Avenue, Cedar Falls
8:00am Registration and Refreshments
8:30-10:00am Workshop |
Session 2
Cedar Falls Tourism & Visitors Bureau
6510 Hudson Road, Cedar Falls
11:30am Registration (feel free to bring your lunch!)
12:00-1:30pm Workshop |
Session 3
Hampton Inn
2034 La Porte Road, Waterloo
3:00pm Registration
3:30-5:00pm Workshop |
Couldn't attend the workshop?
Click HERE to download the Customer Service handout and HERE to download the Customer Service Self-Assessment.