(Customer Service Training with Rebecca Luers, 2017)
Event and Attraction Volunteer Training
Cedar Falls is home to many quality events and attractions that thrive due to the talent, direction and dedication of volunteers. Understanding this is a precious resource, the Cedar Falls Tourism and Visitors Bureau partnered with the Volunteer Center of the Cedar Valley to offer a workshop to help volunteer boards with everything from the onboarding process to succession planning.
Volunteer training took place on Wednesday, April 11, 2018
Attendees learned to:
- Assess skills and talents of volunteers for optimal placement
- Target recruiting efforts
- Plan for transitions
The following are post-workshop materials:
Click HERE to download a PDF of the day's agenda, pre-workshop considerations
and details about Kayla Paulsen, our workshop leader.